News and Updates
Intermedia Cloud Communications Takes Over NEC
December 2024
Who is Intermedia? They are the cloud communications company that helps over 145,000 businesses connect better, from wherever, through our AI-powered platform that includes: voice, video conferencing, chat, SMS, contact…
Update for Matrix Customers In Regards to your NEC Phone System
May 2024
Dear Valued Matrix Customers, I am writing to you today regarding an important update concerning your NEC phone system. Recently NEC made the global decision to exit the PBX (Premise…
Important Update From NEC Regarding On-Premise Unified Communications
May 2024
NEC has decided to phase out their on premises UC business outside of Japan and will gradually withdraw from the on-premises UC business over the new few years, leading to…
Matrix Sponsors Exceptional Family Resources
April 2024
Matrix Communications sponsored Exceptional Family Resources’ second Celebration of Empowerment Event. EFR partners with individuals with disabilities and their families. They provide services, information, advocacy and other supports to enhance…
Valerie Completes Difficult Training & Exam
November 2023
One of our employees, Valerie Glowacki, has just completed her training on the latest and greatest SV9500 Univerge System from NEC! This class was hard and time-consuming with a difficult…
The Matrix Team Works with Staples
October 2023
Staples trusts Matrix to upgrade their business communications systems at their distribution warehouse in Rochester, and the Matrix team completes the upgrades at night on a weekend to avoid any…
Frito Lay/ Pepsi Chooses Matrix Communications
October 2023
Frito Lay / Pepsi chooses Matrix again to help them upgrade their business communications systems at their newly constructed distribution warehouse at the former New Process Gear/Magna International facility in…
Matrix Makes Upgrades to Great Lakes Honda
October 2023
Matrix is trusted by Great Lakes Honda to upgrade their business communications systems and to install structured cabling as they seek to integrate their recent acquisition of Honda City into…
Trusted by Tessy Plastics
October 2023
Matrix is pleased to be trusted by Tessy Plastics as their preferred provider of structured cabling throughout and access control systems within their manufacturing facilities across New York State.
Matrix Upgrades Several Southern Glazer’s Wine and Spirits Locations
September 2023
Matrix is pleased to provide business communications systems upgrades and door access control systems for Southern Glazer’s Wine and Spirits at multiple locations throughout their New York portfolio.
Matrix Communications Makes Upgrades Throughout 12+ Schools
August 2023
Starting the day after Mother’s Day, the Matrix teams collaborate and hustle days and nights to complete the business communications systems upgrades throughout several schools, colleges, and universities this Summer…
MACNY Clam Bake at Spinning Wheel
August 2023
On Wednesday, August 16th, Matrix Communications employees attended a Clam Bake held by MACNY! As a member of MACNY, we are grateful we were able to go for the second…
New Faces at Matrix Communications
August 2023
We are happy to announce that Matrix has added several new members to our team! In early August Mahmoud W., from the BOCES Electrical Program, started with us and has…
Matrix Communications Works with the City of Syracuse
July 2023
Matrix is trusted by the City of Syracuse codes department to install their business communications systems including providing structured cabling and the installation of the low voltage access control systems…
Matrix Communications Helps City Center
July 2023
CXTec, the largest secondary market network hardware supplier in North America, along with the full-service commercial construction company, Hayner Hoyt, have just relocated their headquarters to downtown syracuse in the…
Matrix Hires Three Interns From the BOCES Presentation
July 2023
We are excited to announce that we hired 3 interns, all from the presentation at BOCES! Michael Heron and Luca Iacampo began on June 12th, and Reece Pettitt began on…
Matrix Finishes Another Project
June 2023
Matrix completes the IT infrastructure and cabling upgrades for SUNY Upstate Multi-Specialty Clinic at 475 Irving Avenue.
Providing Career Options for Veterans
May 2023
We recently had the honor of participating in the Clear Path for Veterans career fair, an event for veterans, active duty members, and military families who are looking for new…
Connecting with the Future – Presenting at BOCES
May 2023
On May 8th, 2023, we had the opportunity to share our expertise and passion with the construction and IT classes at BOCES on Thompson Road in Dewitt. With the permission…
Park Place Contract for The City of Syracuse
April 2023
We are thrilled to announce that Matrix Communications, as a leading provider of voice, data, and fiber optic cabling services, has been awarded the contract to provide business communications cabling…
Brian Adams’ 31st Anniversary at Matrix Communications
December 2022
Today we celebrate Brian Adams’ 31st Anniversary at Matrix Communications! Brian is currently an Installation and Service Technician and is considered the “Swiss Army Knife” of our organization. Brian was…
Matrix Communications is moving to East Syracuse!
December 2022
We are moving! Matrix Communications will be relocating to a new facility, located at 17 Technology Place, East Syracuse, NY 13057, this Thursday, December 22. With a more centralized office…
Thomas Kaufman’s 31st Anniversary at Matrix Communications
December 2022
Today we celebrate Tom Kaufman’s 31st anniversary at Matrix Communications! Tom is our Sales Engineer and is responsible for the majority of our communications systems sales throughout New York State.…
Jerry Burgwin’s 31st Anniversary at Matrix Communications
December 2022
Today we celebrate our Design Engineer, Jerry Burgwin,’s 31st anniversary at Matrix Communications! Jerry is our design engineer for the cabling side of Matrix’s business. He is responsible for designing,…
Matrix Communications Just Launched Our New Website!
December 2022
Our new site has been in the works for a while now and we are thrilled to finally show it off! This website was made with a focus on our…
Matrix Communications Attends CNY Business Community Events
November 2022
Matrix Communications has been serving Central New York in the business communications field for over 30 years. Our goal is to remain knowledgeable of large and small businesses in the…
Andy Montanaro’s 37th Anniversary at Matrix Communications
November 2022
Today we celebrate Andy Montanaro’s 37th anniversary at Matrix Communications! Andy is the Operations Manager of Matrix Communications, as well as one of the founders. Andy is truly the backbone…
Sandy Bertrand’s 8th Anniversary at Matrix Communications
September 2022
Today we celebrate Sandy Bertrand’s 8th anniversary at Matrix Communications! Sandy is our customer service representative who acts as the warm and friendly voice of Matrix. She handles all phone…
Matrix Communications at the PepsiCo Frito Lay warehouse
August 2022
Matrix Communications partners with many unique organizations within and beyond Central New York. This month, we started work at the PepsiCo Frito Lay warehouse! Our qualified team of professionals designs,…
Valerie Glowacki’s 25th Anniversary at Matrix Communications
July 2022
Today we celebrate Valerie Glowacki, Lead Technician,’s 25th anniversary at Matrix Communications! Val has mastered all facets of our industry including configuration and installation of new telephone systems, coordinating and…
Matrix Communications at Syracuse University DellPlain Hall
July 2022
After the students at Syracuse University completed their 2022 spring semester, Matrix Communications began a new job at SU DellPlain Hall! The scope of the job included new voice/data/fiber network…
Announcing the New Owner of Matrix Communications
June 2022
We are excited to announce that Jon Sayre is joining Matrix Communications as its new owner. Jon brings 25 years of real estate brokerage experience and 8 years of experience…
Craig Wroblewski’s 35th Anniversary at Matrix Communications
June 2022
It’s officially been 35 years since our Installation and Service Technician, Craig Wroblewski, joined Matrix Communications! We are so grateful to have Craig on the Matrix Communications team. Click here…